faq

I need to talk to someone about my order.

We are available to help Monday-Friday between 9am and 5pm.

Please get in touch on WhatsApp +6012 8846578.

Do you COD?

We are unable to do COD (Cash on delivery) as our cookies and cakes are baked to order to ensure the freshness of the cookies.

Do you deliver?

We provide cookies delivery to the area around Kota Kinabalu. The charge for delivery is RM10 per order. You can collect the order at Hilltop/ Super Ono, Plaza 333 at no charge.

What are the delivery and cut off time details for online ordering?

We deliver the cookies 2 days after the order. The cut off time for next day delivery is 2 pm.

Are our cookies and cakes Halal?

We are not Halal certified, however, we do not use pork, lard or alcohol in our production.